Returns & Exchanges

At Kelme Store, we want you to be fully satisfied with your performance gear, which is why we offer a 30-day return policy on all unworn items in their original packaging. Whether it's a sizing issue or a change of heart, we are committed to making your exchange or refund process as seamless as possible.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original Kelme packaging with all tags attached, ensuring the gear is in its original, sellable condition.

3

Ship the Items

Print the prepaid shipping label provided through the portal, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing